GET IN TOUCH
Have a question, partnership idea, or just want to say hi? We’d love to hear from you.
Drop us a line
Tell us about your music journey and how we can help.
Frequently Asked Questions
How quickly will you respond?
We typically respond within 24 hours on weekdays. For urgent matters, ping us on Discord for fastest response.
Can I request a specific lesson topic?
Absolutely! We love community-driven content. Drop your idea in our Discord #lesson-requests channel or email us directly.
Do you offer partnerships or sponsorships?
Yes! We partner with labels, artists, DAW companies, and music educators. Email partnerships@samplebox.com for details.
I found a bug — how do I report it?
Thank you! Please email bugs@samplebox.com with steps to reproduce, or post in our Discord #bug-reports channel.
Where to Find Us
Samplebox is a fully remote team spread across 8 countries. Our HQ vibes from Los Angeles, but our community is everywhere music plays.
Los Angeles, CA (HQ)
Response time: < 24 hours
Support in 12 languages
Office Hours
Monday – Friday
9:00 AM – 6:00 PM PT
Saturday
10:00 AM – 3:00 PM PT
Sunday
Discord community support only
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